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Food service employees need customer service training more than ever

blog Training Customer Service Training Food Service Training

More people have been dining out recently because the Pandemic is easing. They are returning to luncheon spots and food concessions near their offices and places of work. They are also traveling more and eating in airports, at the hotels where they are staying and in nearby eateries. Other people simply enjoy the renewed freedom…

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Are you giving younger workers the best possible training?

blog Training millennials mobile training younger generations

Lots of research shows that Millennials and other younger generations are committed to learning the latest skills and applying them to their jobs. For example, one major study from Gallup, “How Millennials Want to Work and Live,” reports these findings: 60% of younger generations say that the opportunity to gain experience and grow on the…

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What You Need to Know about SCORM

blog E-Learning Online Training SCORM Training Training Design Collaboration compliance custom elearning content elearning employee training franchise franchise business franchise companies franchise training programs online training SCORM SCORM compliance Tortal Training training company

What You Need to Know about SCORM If you use computerized training materials of any kind, you need to understand what SCORM is and what it can do for you. This article will tell you what you need to know. What Is SCORM Compliant? “Sharable Content Object Reference Model,” or SCORM serves as a Reference…

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Tortal Training Named Training Partner of the IFA’s Franchise Education and Research Foundation

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Charlotte, NC, October 16, 2017 – Tortal Training has been recently named a Training Partner of the Franchise Education and Research Foundation. Tortal will work with the Foundation to continue building the backbone of the online Franchise University and provide the Tortal-Designed, Learning Management System (LMS) that tracks trainee participation and evaluates participation and learning outcomes. The Franchise Education…

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3 Reasons You’re Not Seeing Awesome ROI On Your Employee Training

blog Engagement Tips Training employee investment employee retention employee training franchise training programs Leadership training ROI

You might be surprised at how many organizations invest their resources into employee training simply because it’s “what they’re expected to do.” This may technically fulfill organizational requirements, but it doesn’t achieve the important goal of talent development. This poor approach leads to situations where employees get out to the field and are too scared…

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Getting the Most from Your Training Investment

blog Training Business employee productivity employee retention employee training franchise training programs training ROI

We know that your training department does more than just training: You’re responsible for talent development. The emphasis being on the importance of learning, not just training for training’s sake. The people in your company are more than just “task-doers,” they’re resources — investments you’ve made in your company. So the question then becomes, how…

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2 Ways to Implement Your Employee Training Program

blog Training employee training franchise training programs in-house training Tortal Training training program training ROI

Employee training is an investment, and as always, you want to make sure you get the best return on your investment possible. This makes everything from the correct approach to identifying your company’s goals to the logistics key to ROI success. With a strategy in place for your training program, the next step is implementation….

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