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More people have been dining out recently because the Pandemic is easing. They are returning to luncheon spots and food concessions near their offices and places of work. They are also traveling more and eating in airports, at the hotels where they are staying and in nearby eateries. Other people simply enjoy the renewed freedom…
At first glance, you might think that designing bilingual training is simple. You have a workforce that speaks both English and another language, so you make sure your training materials are offered in two languages. But the fact is that if you are a training director at your company, there are several kinds of bilingual…
by Cordell Riley It’s tempting to say that the ability to listen well is a nice thing for food servers to have – a “soft skill” that isn’t really critical. But that is simply not true. When servers do not listen well, the mistakes that result can do a lot of harm to your business…
