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Franchise Operations Performance Summit (OPS) in Atlanta to explore key elements in operational excellence; communication; training and customer service

franchise associations franchise operations franchisees franchisor what is a franchisor

This OPS Summit, with an all new agenda, will examine how you can become more operationally efficient across a franchise system. Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to operations performance excellence is coming to Atlanta on December 11-12. Attendees will learn innovative techniques to re-energize their communications and training programs….

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Tortal, an Ingage Consulting company, launches new Advisory Council to help optimize training programs and service offerings

Engagement Franchises franchise operations online training training consulting services Training needs analysis

One of the big reasons we acquired Tortal earlier this year was the synchronicity of the two companies’ values and how our focus on engagement would mesh perfectly with the delivery of online training programs and vice versa. Exhibit A of that argument is Tortal’s recent creation of an advisory council for its clients. “With…

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Faster, more efficient onboarding of new franchisees a key topic at Franchise Operations Performance Summit (OPS)

a franchisor franchise operations franchisee association franchisees franchisor franchisee franchisors what is a franchisor

WOBURN and DENVER, CO… For franchisors, getting a new franchisee up to speed quickly not only makes them more profitable faster, but dramatically increases their connection to the success of the overall franchise on a long-term basis. While schools of thought on onboarding can vary, there are specific things that a franchisor can do to…

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Franchise Operations Performance Summit (OPS) returns to Denver for an encore, July 22-23.

a franchisor franchise operations franchisee association franchisees franchisor franchisee franchisors what is a franchisor

WOBURN and DENVER, CO… Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to operations performance excellence, returns to Denver for two days of workshops, to be held July 22-23. The role of the franchise consultant in the future is one of the topics to be addressed at this year’s Franchise OPS in…

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Franchise OPS gains two more sponsors

Franchises field consultant franchise consultant franchise operations franchisees franchisors Ingage Consulting

We’re extremely excited to add two more sponsors for next month’s Franchise OPS in Atlanta– Promoboxx and Tortal, a Driven Brands company. The main theme of this Franchise OPS, which takes place on Dec. 4-5, is how technology can be used to improve the efficiency of the role of field consultant. That’s a question I’ve…

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Hypnotist Ricky Kalmon to headline at Franchise OPS

Franchises field consultant franchise consultant franchise operations franchisees franchisors Ingage Consulting

Have you ever been to a conference or seminar where the featured speaker figuratively (and literally) put you to sleep? I know I have.  We have one speaker at the upcoming Franchise OPS on December 4-5 that will put you to sleep but not in the way you’re thinking. His name is Ricky Kalmon. Ricky…

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Why town hall meetings rock

Collaboration Engagement business franchise business franchises entrepreneur franchise business franchise businesses franchise companies franchise consultant franchise consultants franchise consulting franchise information franchise operations franchise opportunities franchise ownership franchisee Franchises

I think there’s nothing that has a greater impact on cooperative than a live event. Exhibit A to that argument is an annual convention. A very close second are town hall meetings where management hosts regional sessions to both share information with franchisees and members to listen to their concerns. In fact, I could make…

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The 10 Cent Decision with Laurie Guest

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